Frequently Asked Questions

Hogahero is an international platform for hospitality businesses and opportunities.

We connect hotel, restaurant, and hospitality property owners with qualified buyers, investors, tenants, and successors worldwide.

Our curated listings feature hospitality businesses and properties available for sale, lease, partnership, or discreet off-market exploration.

In addition, Hogahero provides industry insights, market perspectives, and practical guidance for hospitality entrepreneurs, operators, and investors.

No. Hogahero is not a real estate agency or brokerage.

Hogahero is an international B2B platform where owners, brokers, and hospitality professionals can showcase hotels, restaurants, and related hospitality businesses available for sale or investment.

We do not act as intermediaries, negotiate transactions, or provide traditional brokerage services. Listings are published directly by the owners or their authorised representatives.

Hogahero is designed for hospitality professionals, investors, and entrepreneurs around the world.

Our platform is particularly useful for property owners looking to sell, lease, or promote a hotel, restaurant, guesthouse, or other hospitality asset. It is also relevant for investors and entrepreneurs searching for opportunities in the global hospitality sector, brokers and advisors representing hospitality properties on behalf of their clients, and founders planning to launch or expand a hospitality business.

Whether you are managing an established brand or exploring your first hospitality venture, Hogahero provides visibility and access to an international network focused on the hospitality industry.

Listing a hospitality property on Hogahero is straightforward.

First, create an account and submit your property through the listing form. You can add photos, key details, and a description of the hotel, restaurant, or hospitality business you wish to sell, lease, or promote to investors and operators.

Once submitted, listings go through a short quality review before being published on the platform.

For sellers who prefer additional visibility, Hogahero also offers curated and featured listings designed for maximum exposure.

If you need assistance, our team is happy to guide you through the process.

Yes. Listing options on Hogahero are subject to a listing fee.

Different listing formats and visibility options are available depending on the level of exposure you would like for your property.

Listing options apply to hospitality properties offered for sale or lease.

For a full overview of current packages and pricing, please visit our Pricing page.

Yes.

Hogahero allows you to list hospitality properties both for sale and for lease. This includes hotels, restaurants, guesthouses, and other hospitality assets.

When creating your listing, simply select the appropriate option and provide the relevant details.

Hogahero helps connect property owners with qualified buyers, investors, and operators looking for opportunities in the hospitality sector.

Yes.

After logging into your account, you can manage your listings at any time. This includes updating property details, adding or replacing photos, adjusting the description, or removing the listing entirely.

Changes are reflected on the platform once they have been saved.

Yes.

All listings submitted to Hogahero go through a short review process before they appear on the platform. This helps us maintain a consistent quality standard and ensures that listings contain the information buyers and investors expect.

If additional details are required, our team may contact the listing owner before publication.

We reserve the right to decline or remove listings that do not meet our platform guidelines.

All listings on Hogahero are submitted and managed by the respective property owners or their authorised representatives.

While we aim to maintain a high-quality platform and review listings before publication, Hogahero cannot guarantee the completeness or accuracy of the information provided.

The listing owner is solely responsible for the content of their listing, including descriptions, pricing, images, and ownership information.

If you notice incorrect, misleading, or suspicious information, please contact us so our team can review the listing.

Hogahero does not provide an internal messaging system. Buyers and sellers communicate directly using the contact details provided in each listing.

For confidential or off-market listings, initial inquiries may be handled through Hogahero and forwarded to the listing owner or their authorised representative.

While we encourage transparent and professional communication, Hogahero is not responsible for the content of messages exchanged between users or for any agreements made outside the platform. We recommend that all parties conduct their own due diligence before proceeding with any transaction.

First, please check that your email address and password are entered correctly. Pay attention to possible typing errors or extra spaces.

If the problem persists, try clearing your browser cookies or logging in using a different browser.

If you have forgotten your password, you can reset it using the “Forgot password” link on the login page.

If you still cannot access your account, please contact our support team. While we cannot view your password, we will be happy to help you restore access to your account.

Click on the “Forgot password?” link on the login page and enter the email address you used when registering your account. You will receive an email with a link to create a new password.

If you do not receive the email, please check your spam or junk folder.

If you still need assistance, feel free to contact our support team and we will be happy to help.

Please make sure your images are in JPG or PNG format and do not exceed 5 MB per file.

If you continue to experience issues, try the following steps:

• Clear your browser cache

• Try uploading the images using a different browser (for example Chrome or Firefox)

• Avoid special characters or spaces in the file names

If the problem persists, please contact our support team and we will be happy to assist you in getting your listing online.

Yes. Listing visibility and package options can be adjusted depending on the available listing plans.

If you would like to feature a listing or upgrade to a different listing package, please contact us and our team will be happy to assist you.

For details about available listing options, please visit our Pricing page.

Yes. All payments on Hogahero are processed through Stripe, a leading international payment provider that meets high security and compliance standards.

Hogahero does not store any credit card or payment information on its servers. All payment details are handled securely by Stripe.

Invoices are issued for paid services on Hogahero.

After completing your purchase, you will receive confirmation of your payment and the relevant billing information.

If you require an invoice with specific details, such as a company name or tax identification number, please contact us and our team will be happy to assist.

You can contact the Hogahero support team via email at contact@hogahero.com.

We are happy to assist with questions about the platform, technical issues, or support related to your listing.

Yes. We understand that discretion is essential for many hospitality transactions. Listings can be published in a more generalised or anonymised format, without revealing sensitive details such as exact location, branding, or identifiable visuals. This allows you to reach qualified, international audiences while maintaining full control over what is disclosed.

Listings remain active for the duration of the selected plan. Once the listing period expires, it is automatically removed unless renewed. This ensures that all listings on Hogahero remain current, relevant, and professionally maintained.

Plan changes are currently handled at the end of the selected listing period. If you wish to upgrade or choose a different plan, you can do so upon renewal by selecting a new option. For specific requests, feel free to contact us and we will review available options.