Your Place on the Map – How to Properly Set Up (or Fix) Your Restaurant on Google Maps

Why Google Maps matters more than you think

If guests can't find your location, they won’t visit. And if they see outdated or incorrect information, it damages trust before they ever walk through the door. A clear, optimized Google Maps listing is critical for restaurants, cafés, and hotels — especially when you're taking over an existing business.

Step 1 – Claim or create your Google Business Profile

Start by visiting Google Business.
If the business is already listed, claim it. If not, you can easily create a new profile. Google will verify your ownership by sending a code to your business address. It’s fast, free, and essential.

If you’re taking over an existing location, common issues might include listings still under the previous owner, outdated info, no account access, or old negative reviews. You can request access or report incorrect information. If needed, Google’s support chat is helpful.

Step 2 – Update all the basics

Once verified, make sure everything is accurate:

  • Business name, address, and phone number
  • Website and booking/reservation links
  • Opening hours, including holidays and seasonal changes
  • Business category (e.g., “Wine Bar,” “Boutique Hotel,” “Family Restaurant”)

Also write a short but compelling description that includes relevant keywords and reflects your brand's tone and values.

Step 3 – Refresh your photos

Photos shape first impressions — and guests often rely on them when choosing where to go. Don’t leave that to outdated or guest-uploaded images. Add:

  • High-quality, well-lit photos of your space, food, drinks, and team
  • A strong cover photo and profile image
  • Optionally, a 360° tour for increased visibility

New photos improve your listing’s ranking and make your place more appealing to visitors.

Step 4 – Manage reviews professionally

You can’t delete older reviews, but you can respond. Use this as an opportunity to show transparency and highlight the changes you’ve made.

Example:
“Thank you for your feedback. We recently took over and are excited to welcome guests under our new team and concept.”

Encourage recent guests to leave reviews — they’re one of the most effective tools for improving visibility and trust.

Step 5 – Keep the listing active

An active listing performs better in search results. Keep it fresh by:

  • Posting regular updates about your menu, events, or specials
  • Responding to reviews (positive and negative)
  • Updating opening hours or seasonal details
  • Uploading new photos regularly

This consistency shows Google — and your guests — that your business is current and reliable.

Don’t treat Maps as an afterthought

In the hospitality industry, your Google presence is your digital front door. A well-maintained listing drives traffic, builds trust, and helps you attract more guests — without spending a cent on advertising.

Why Selling a Hotel or Restaurant Takes More Time Than You Think

Selling a hospitality business is a journey — often longer, more personal, and more strategic than owners initially expect.

Yet time and again, we see property listings appear online... and vanish again after just a few weeks. Too often, this approach leads to frustration — and missed opportunities.

In reality, selling a hotel or restaurant takes time. And that’s not a problem — it’s a key part of achieving the right result.

Selling a Business Is Not Like Selling Equipment

When listing a property, it’s easy to compare it to selling other business assets — a coffee machine, a van, even a piece of kitchen equipment. But a hotel or restaurant is different. You’re not selling an object — you’re selling an experience, a team, a reputation. In many cases, you’re also transferring a guest community and a way of life.

Serious buyers understand this. They don’t just browse listings and make snap decisions. They take time to research, compare, visit, negotiate — and often to organise financing, relocation plans, or operational changes.

From first inquiry to signed contract, a professional hospitality sale typically takes between 6 and 18 months. Short-term listings — 30 or 60 days — rarely allow this process to unfold successfully.

Why One Month Isn’t Enough

A short listing period may seem tempting — particularly if the goal is to ‘test the market’. But this approach often works against the seller.

Buyers may not be looking during the exact window you choose. Many browse listings periodically, with buying decisions following later in the year — often tied to seasonality, financial cycles, or personal timing.

If a listing disappears too soon, it may miss exactly the right buyer. Worse, an inconsistent listing pattern (live one month, gone the next) can make potential buyers hesitant — questioning whether the seller is serious or ready.

When Discretion Is Important

Of course, many sellers hesitate to list too visibly — especially in smaller markets where competitors, staff or guests might notice. That’s a valid concern. But visibility doesn’t have to mean exposure.

A discreet listing — without photos, or with neutral imagery, and no precise address — is entirely possible. Buyers still respond to clear information about the business type, size, and opportunity, even if some details are reserved for later stages of discussion.

Confidential listings can be just as effective — as long as they remain visible for long enough to reach the right audience.

Why Serious Listings Build Better Results

In today’s market, buyers are looking for signals. A listing that remains online for a meaningful period — 3, 6 or even 12 months — signals seriousness. It gives buyers time to engage, ask questions, and plan visits.

For the seller, it also creates space to update the listing as needed:
Seasonal photos, refreshed text, or changes in price or availability can keep the listing active and relevant. And if the right buyer needs a little more time — the property is still there to be found.

Selling Is a Transition — Not Just a Transaction

The emotional side of hospitality sales is often underestimated. For many owners, a hotel or restaurant is more than a business — it’s a personal project, a dream realised over many years.

Rushing the sale process rarely delivers good outcomes. Taking the time to find the right match — a buyer who will value the business and continue its story — can make all the difference.

A Final Word of Advice

If you’re preparing to sell: trust the process. Give it time. Choose a listing strategy that supports your goals — whether discreet or public — and plan for the full sales cycle, not just the first few weeks.

At Hogahero, we believe that finding the right buyer is about visibility, clarity, and patience. And above all, about presenting your property’s story in a way that attracts those who truly appreciate its value.

If you’re considering selling your property — we’re here to help you explore the best approach.

What Makes a Great Listing When Selling Your Guesthouse or Restaurant

Selling a guesthouse or restaurant is always more than a financial transaction. It’s about passing on a lifestyle, a dream — and often years of personal investment and creativity. The right listing plays a key role in this process. A well-crafted presentation does more than attract interest: it helps ensure that the future of your business lands in the right hands.

In today’s digital marketplace, serious buyers quickly scroll past listings that feel generic or incomplete. First impressions count — and in a competitive market, the quality of your photos, your written description, and your pricing approach can make all the difference.

The Power of First Impressions

Before a prospective buyer reads a single word, the images in your listing will set the tone. High-quality photography is no longer optional — it’s expected. Properties that present well in natural light, with inviting details and professional composition, consistently generate more inquiries.

Photos should showcase not only the core spaces — guest rooms, dining area, outdoor zones, and kitchen — but also the atmosphere and experience your property offers. Thoughtful touches, such as a beautifully set table or a glimpse of local produce, help buyers imagine the possibilities. For larger or high-value listings, short video tours or virtual walkthroughs can add significant appeal.

Telling the Right Story

Your written description is your chance to go beyond the basics and bring the property to life. It should reflect not just the square footage or the number of rooms, but the personality and potential of the business.

The headline matters. A clear, compelling title that highlights the most attractive features will capture attention immediately. Equally important is the opening sentence of your description — this should quickly convey what makes the property stand out, whether it’s location, charm, loyal clientele, or unique concept.

Throughout the listing, think about your target buyer. Are you speaking to an investor, an experienced hospitality professional, or someone looking for a lifestyle change? The more your tone and details match their expectations, the stronger your chances of a positive response.

Above all, balance information with inspiration. Buyers want to know the hard facts — size, equipment, licenses, financial performance — but they also want to feel the story behind the space. What kind of guest experience does it offer? What possibilities lie ahead?

Finding the Right Pricing Strategy

Pricing remains one of the most delicate aspects of selling any hospitality business. Too high, and potential buyers won’t even inquire. Too low, and you may undercut your own value.

Benchmarking similar properties in your region is a good starting point, but no two listings are alike. Consider what adds value to yours: an established brand reputation, recent renovations, high-end equipment, or an exceptional location. Transparency around lease terms or renovation needs also builds trust with buyers.

Flexibility helps. In a changing market, buyers appreciate realistic negotiation room. Phrases such as “offers considered” or “price negotiable” can encourage inquiries while keeping your options open.

Why Preparation Pays Off

One of the biggest mistakes sellers make is rushing to list without taking time to prepare. A few key steps can dramatically improve results.

First, ensure the property is shown in its best light — both in photos and in reality. Declutter where needed, attend to small maintenance issues, and create a welcoming atmosphere.

Second, respond quickly to inquiries. Serious buyers often have multiple properties on their radar. A prompt, professional response signals credibility and makes a strong impression.

Third, keep the listing fresh. Regular updates — new seasonal photos, small revisions — help maintain visibility on many platforms. Sharing the listing through professional networks and social media can also widen your reach.

The Bigger Picture

Selling a guesthouse or restaurant is ultimately about more than closing a deal. It’s about finding the right buyer to carry the story forward. The time and effort invested in preparing a strong listing can significantly improve both the speed and quality of the sale — and help ensure that what you’ve built continues to thrive in new hands.

At Hogahero, we support owners at every stage of the process — from showcasing listings to connecting with the right audience. In a market where presentation and storytelling matter more than ever, we believe that every great property deserves an equally great listing.

How to Prepare Your Hospitality Business for a Successful Sale

Professional insights, personal guidance

Selling your restaurant or small hotel is more than a transaction — it’s the close of one chapter and the start of another. Whether you are planning a new venture or handing over your life’s work, strong preparation is key to securing the right buyer at the right price.

This guide will help you navigate the process clearly and confidently.

I. Laying the Foundation: Preparing Your Business for Sale

Organize Your Financial Records: Clarity Builds Trust

Prospective buyers want transparency. Accurate, well-documented financials reflect how professionally your business has been run — and build confidence from the start.

Ensure you have:

  • Profit and loss statements (past 3–5 years)

  • Balance sheets

  • Tax returns

  • Daily sales and POS data

  • Recent bank statements

  • Lease or rental agreements

  • Payroll and staff contracts

Your financial records tell your business story — make sure it’s a compelling one.

Document Your Operations: Support a Seamless Handover

Think of your business like a well-tuned engine. The more clearly it’s documented, the easier it will be for a buyer to step in. Well-prepared documentation provides peace of mind and helps maintain business continuity.

Key documents to include:

  • Licenses and permits (with notes on transferability)

  • Health and fire safety certificates

  • Complete equipment and inventory list

  • Supplier agreements

  • Booking tools or CRM exports

  • Online presence and marketing materials

Enhance Your Business’s Physical Appeal

A first impression matters — and lasts. You don’t need major renovations, but visible maintenance and presentation go a long way in reassuring buyers.

Prioritize:

  • Addressing visible maintenance issues

  • Keeping service and repair records

  • Ensuring cleanliness, ambiance, and curb appeal

Let your property reflect your business professionalism.

Set a Realistic, Justifiable Asking Price

A well-set price is based on more than emotions — it reflects market realities and your business’s true potential.

Consider:

  • A professional valuation by hospitality experts

  • Comparable recent sales

  • Business growth potential (e.g. new markets, expansion options)

A realistic price invites interest — an inflated one discourages it.

II. Strategic Marketing: Attracting the Right Buyer

Maintain Confidentiality When Needed

Selling doesn’t have to disrupt daily operations. Discretion protects staff morale, supplier relationships, and customer trust.

Consider:

  • Private, non-public listings

  • Confidentiality agreements (NDAs) for serious buyers

Professional discretion supports business stability during the sale.

Create a Professional Sales Dossier

A well-prepared sales portfolio helps buyers appreciate your business’s value — beyond the numbers. It communicates opportunity and future potential.

Include:

  • Detailed business profile

  • High-quality images, floor plans, brand elements

  • Anonymized key financial data

  • Unique selling points (USPs), such as loyal clientele or signature cuisine

Choose the Right Sales Channels

The right platform connects you with the right buyers. Tailor your outreach based on buyer profiles and visibility preferences.

Options include:

  • Specialist hospitality business brokers

  • Commercial real estate and business sale platforms

  • Personal and professional networks

A targeted approach reaches qualified prospects more effectively.

Define Your Ideal Buyer Profile

Clarity on your ideal buyer helps shape messaging and expectations — and avoids wasted time.

Potential buyer profiles:

  • Industry professionals seeking growth

  • Investors pursuing passive income

  • Career changers with a passion for hospitality

The right buyer shares your vision — not just your price point.

III. Navigating the Sales Process

Prepare for Negotiations and Due Diligence

Due diligence separates casual interest from genuine intent. Be prepared, professional, and transparent.

Key steps:

  • Engage legal and tax professionals early

  • Organize essential documents in advance

  • Clarify minimum terms — and areas of flexibility

Preparation builds confidence — for both seller and buyer.

Address Legal and Regulatory Matters

Clear legal groundwork avoids surprises and protects both parties.

Essentials include:

  • Legally sound purchase agreements

  • Clarity on contracts and license transfers

  • Staff transition planning

  • Tax considerations and compliance

Sound legal footing ensures a smooth transaction.

Plan for a Seamless Business Handover

Support your buyer’s success by offering transition guidance. This fosters goodwill and protects your business’s reputation.

Consider:

  • Short-term onboarding assistance

  • Open communication with staff and stakeholders

  • Transparent updates during transition

A positive handover strengthens your business legacy.

IV. What Adds Value to Your Business

Buyers are drawn to potential — not just assets. Highlight what sets your business apart.

Key value drivers:

  • Experienced, motivated team

  • Loyal customer base

  • Strong online reputation and reviews

  • Distinctive brand and concept

  • Attractive location and accessibility

These qualities command stronger offers — and lasting impressions.

Final Thought: Exit on Your Terms, with Confidence

Selling a hospitality business is about more than numbers — it’s about legacy. With thoughtful preparation, a clear strategy, and authentic storytelling, you’re not simply selling a company — you’re offering new opportunities to the next owner.

And that’s worth doing well.