Management & Strategy

Cracked glass at a hotel entrance after vandalism, illustrating physical damage and security risks for hotel owners.

Vandalism in Hotels – A Growing Risk Owners Can No Longer Ignore

Luxury hotels are designed to project calm, discretion and authority. Yet across markets and categories, properties are increasingly confronted with acts of vandalism that undermine exactly these qualities. From paint attacks during political protests to severe room damage after…
Family check-in at a boutique hotel, illustrating child-centric hospitality, attentive service, and a welcoming guest experience for parents and children.

Royal Experiences for Little Guests

How Child-Centric Hospitality Creates Lasting Family Loyalty For decades, children in hotels were treated as secondary guests, accommodated…
Customer holding a credit card in front of a payment terminal displaying digital tipping options in a restaurant setting.

Cashless, Staffless, Clueless?

Why Your Digital Tipping Strategy is the Make-or-Break Factor in the Modern Labor Crisis For decades, tipping in hospitality followed…
Specialized pet hospitality and niche hotel concept in a repurposed urban office building, showcasing innovative real estate management.

From Empty Offices to Pet Hotels

The United States is entering a new era of hospitality. As remote work leaves office towers half-empty and suburban malls lose foot…

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