Across Europe, heatwaves are no longer exceptional events. They are becoming a structural component of the summer season, reshaping how, when and where guests engage with hospitality. For restaurants and hotels, rising temperatures are not only an operational challenge but an economic variable that directly influences demand patterns, consumption behavior and guest expectations. What is emerging is not...
hotel strategy
For decades, luxury in hospitality followed a clear visual language. Grand lobbies, oversized suites, polished marble, and visible symbols of wealth defined the upper end of the market. Status was displayed, not interpreted. Yet over time, this model began to lose its sharpness. As access to material comfort expanded globally, visible excess alone was no longer sufficient to signal true...