Hospitality Strategy

Strategy Over Playtime: How Modern Family Logic Drives Revenue If your kids' club still looks like a 1990s daycare, you're leaving money on the table. How the Next Generation of Family Hotels Is Redefining Value For decades, children in hotels were treated as secondary guests – accommodated, but rarely addressed. A kids’ menu, a play corner, perhaps an occasional activity. Functional, but...

There is a particular silence that accompanies a family hotel succession and its handover in hospitality. It is a weighted quiet, found in the transition between the last guest’s departure and the first new arrival’s breath. The outgoing owner still walks the corridors with memory, hearing the echoes of weddings from 1984, while the new operator sees only potential – unpolished, demanding, and...